How are the freezer products shipped?
Shipping within Germany starts at 4.99 €. An express delivery for freezer products costs 14.99 € and will be delivered the next working day.
What are the shipping costs within Germany?
Is there a minimum order value?
Yes, for dry products, this is 25,00 € and for frozen products at 50,00 €
When will my order be sent?
I do not find a specific product. Can you help me?
Clear! We always try to expand our assortment. Write us best at WhatsApp 015906355599, after which you are looking for and we will give our best to integrate the product in our online shop.
Can you order dry products and freezer products together?
Can you also order online and pick up in the store?
Yes, that is possible. We are open from 10:00 am - 8:00 pm.
Who is Mama T?
Tina Omorogbe is Mama T. a detailed biography about you and your family can be found under us.
Where do you get the products?
The majority of our products can be imported directly from Africa. Especially from the West African regions.
I have an African restaurant and would like to obtain goods from you. Is that possible?
Of course, we are looking forward to every cooperation. Best contact us about WhatsApp or email and we can then discuss everything.
Can you also buy in large quantities?
Yes, that's possible with us. Best contact us about WhatsApp or email and we can then discuss everything.
How can I pay my order?
You can pay your order by credit card (VISA or MasterCard), via Sofortüberweisung or with PayPal.hereDo you find all the information about the payment methods.
When and how can I reach you if I have difficulty with the order?
The fastest you can reach us via WhatsApp. Alternatively gladly by email or phone
How can I redeem my coupon code?
You can redeem your coupon code both in the shopping cart and the payment process. Please use the "Enter coupon code" field and confirm your entry.
I was calculated a product that I did not receive - what should I do?
In this case, you will receive a voucher in the same amount, which you can then redeem at the next order.