Terms of service

scope

These terms and conditions apply to all purchases at Afroshop Mama T (imprint) that are made by private customers.

Private customers in this sense are people with a residence and delivery address in the Federal Republic of Germany, as far as the goods you have ordered can not be attributed to their commercial or independent professional activity.

Prices and shipping costs

The excellent prices are final prices including sales tax. The amount applies, which is shown at the time of the binding order. In addition, there are shipping costs that depend on the shipping method and the size and weight of the goods you have ordered. You can use the details under (Terms of payment and delivery)

inform. The regular costs of the return, which in the event of a return of the goods by you in the exercise of your right of cancellation (Right of withdrawal), we wear. If you exercise your right of withdrawal, we will also reimburse you to shipping costs.

payment

Payment is made by delivery using:


Late payment

If you come in late payment, Afroshop Mama T is entitled to request default interest of 5 percentage points above the base rate p.a. announced by the Deutsche Bundesbank for the time of the order. If Afroshop Mama T has been demonstrably caused by a higher default damage, Mama T is entitled to assert it.

Right of retention

The customer is only authorized to exercise a right of retention insofar as his counterclaim is based on the same contractual relationship.

Delivery

  • The delivery takes place to the delivery address provided by the customer, within - Germany

  • If force majeure (natural disasters, war, civil war, terrorist attack) makes delivery or other service permanently impossible, an obligation to perform from Afroshop Mama T is excluded. Afroshop Mama T will be reimbursed immediately.

  • Afroshop Mama T can also refuse to perform insofar as it requires an effort that, taking into account the content of the purchase contract and the commandments of loyalty and faith, is grossly mismming about the customer's interest in fulfilling the purchase contract. Afroshop Mama T will be reimbursed immediately.

  • Rain goods (packages with a larger volume than 1 sqm) are usually delivered by freight forwarder. Afroshop Mama T expressly points out that this goods are not carried into the house.

Cheap shipping method when returning

  • When returning the goods and accessories, please use the original packaging if possible, even if this should be damaged by an opening for the functional test.

  • To return, please use the, fully franked and addressed return stickers attached to the goods delivery. It is the simplest and cost -effective shipping option. You have no obligation to use this return process. However, if you choose an unnecessarily expensive shipping method, you may be obliged to pay the increased costs to us compared to a cheap shipping method.

Retention of title

Until the full settlement of all claims from the purchase contract, the delivered goods remain owned by Afroshop Mama T. As long as this retention of title exists, the customer may neither resell the goods nor have the goods; In particular, the customer may not contractually grant use to the goods.

Rights of defects

  • A product (warranty case) already inadequate in the delivery will replace Afroshop Mama T at the customer's choice at the expense of MAMA T with a deficiency -free product or have it properly repaired (supplementary performance). The customer is pointed out that there is no warranty case if the product had the agreed quality when the risk was transferred. A warranty case is not available, especially in the following cases:
    a) In the event of damage caused by the customer due to abuse or improper use,
    b) In the event of damage caused by the fact that the products have been exposed to harmful external influences in the customer (in particular extreme temperatures, moisture, extraordinary physical or electrical stress, voltage fluctuations, lightning strikes, static electricity, fire).

  • Afroshop Mama T also makes no liability for an error, which was created by improper repair by a service partner that is not authorized by the manufacturer.

  • If the type of supplementary performance (replacement delivery or repair) desired by the customer requires an effort that, in view of the product price, taking into account the content of the contract and the commandments of loyalty and faith in a great disproportion to the customer's performance interest - whereby the value of the object of purchase in particular in Deficiency -free condition, the importance of the defect and the question must be taken into account, whether the other type of supplementary performance can be used for the customer without considerable disadvantages - the customer's claim is limited to the other type of supplementary performance. Mama t's right to refuse this other type of supplementary performance under the aforementioned requirement remains unaffected.

  • Both in the case of the repair and in the event of the replacement delivery, the customer is obliged to send the product to the return address specified by it at the expense of Afroshop Mama T, stating the order number. Before submitting, the customer must remove items inserted by him. Afroshop Mama T is not obliged to examine the product for the installation of such objects. Afroshop Mama T is not liable for the loss of such objects, unless, when the product for Afroshop Mama T has been taken back, it was easily recognizable that such an object has been inserted into the product (in this case Afroshop Mama T informs the customer and has the subject for the customer for collection; the customer bears the costs incurred). The customer also has to create separate backup copies of the system software, the applications and all data on a separate data carrier and deactivate all passwords on a separate data carrier before sending a product for repair or exchange. Liability for data loss is not taken. It is also the responsibility of the customer after the repaired product or the replacement product has been returned to install the software and data and reactivate the passwords.

  • If the customer sends the goods to get an exchange product, the return of the defective product is directed according to the following statement: If the customer was able to use the goods between delivery and return in deficiency, it must reimburse the value of the uses drawn by it . The customer must pay for a failure not occurred by the defect or the further deterioration of the goods as well as for the impossibility of publication of the goods not occurring by the deficiency. The customer has no value replacement for the deterioration of the goods caused by the intended use of the goods. There is no obligation to return the value to the return of a defective product in the event of a warranty case,
    a) If the defect that has been entitled to withdraw only during processing or redesign,
    b) If Afroshop Mama T is responsible for the deterioration or the downfall or the damage would also have occurred at Afroshop Mama T,
    c) If the deterioration or the downfall has occurred to the customer, although this has taken into account the care that he uses to apply in his own affairs.

  • The customer's obligation to pay compensation for a violation of the return obligation to be represented by the customer is based on the statutory provisions.

  • The customer can withdraw from the contract or reduce the purchase price if the repair or replacement delivery has not led to a contractual condition of the product within a reasonable period.

  • In addition, claims against the manufacturer can also exist as part of a guarantee granted by this guarantee that depends on the corresponding guarantee conditions.

  • The legal guarantee of Afroshop Mama T ends two years from the delivery of the goods. The deadline starts once goods are received.

Liability

  • In the event of slight negligence, Afroshop Mama T is only liable for the violation of contractual obligations and limited to the foreseeable damage. This restriction does not apply to the violation of life, body and health. Afroshop Mama t is not liable for other damage caused by a deficiency of the object of the purchase.

  • Regardless of a fault of Afroshop Mama T, the liability of Afroshop Mama T in the event of fraudulent concealment of the defect or from taking over a guarantee remains unaffected. The manufacturer's guarantee is a guarantee of the manufacturer and does not represent a guarantee of a guarantee by Afroshop Mama T.

  • Afroshop Mama T is also responsible for the impossibility of delivery that occurred during their delay by chance, unless the damage would have occurred even if the delivery had been delivered in good time.

  • The personal liability of the legal representatives, vicarious agents and members of Afroshop Mama T for damage caused by you caused by easy negligence is excluded.

Applicable law

The contract concluded between them and Afroshop Mama T is subject exclusively to the law of the Federal Republic of Germany with the express exclusion of the UN sales law. The mandatory provisions of the state in which you have your habitual stay remain unaffected.

Place of jurisdiction

Unless you have a place of residence in the Federal Republic of Germany or, after the conclusion of the contract, or relocate your place of residence abroad or are not known to your place of residence at the time of the lawsuit, is the place of jurisdiction for all disputes and in connection with the contractual relationship [Afroshop Mama T , Berliner Platz 13a, 22045 Hamburg)

Dispute

General information obligations for alternative dispute settlement according to Art. 14 Para. 1 ODR-VO and § 36 VSBG (Consumer Dispute Settlement Act):

The European Commission provides a platform for online dispute assignment (OS) that you can find at this address:http://ec.europa.eu/consumers/odr/. We are not obliged to participate in a dispute settlement procedure in front of a consumer arbitration board.

Final provisions

  • If individual provisions of this contract be or become ineffective or void, this does not affect the effectiveness of the contract, insofar as a contractual partner is not inappropriately disadvantaged.

  • Changes or additions to this contract require the written form.