Our most frequently asked questions:
Who is Mama T?
Interesting facts about our products:
Everything you need to know about your order:
B2B + dealer:
My question is not listed
Our most frequently asked questions:
You can find Tina Omorogbe a detailed biography of her and her family here
Where do you get the products from?
We have most of our products imported from Africa. Especially from the West African regions.
What kind of products do you sell?
We specialize in food and cosmetics.
I don't find a specific product. Can you help me there?
Clear! We always try to expand our range. The best thing to do is write to what you are looking for at WhatsApp: 015906355599, what you are looking for and we will do our best to integrate the product into our online shop.
Do you have a own brand?
Exactly, our own brand is called "Mama T".
Feel free to look around our shop and see which in -house products we offer. :)
Do you also have a local shop?
Right, this is on
Berliner Platz 13a,
Feel free to stop by with us :)
Is there a minimum order value?
There is no minimum order value for dry products, for freezing products the minimum order value is € 50.00.
Can you order dry products and frozen products together?
You are welcome to order the products together, please pay attention to the minimum order value.
In the case of frozen products, the minimum order value is € 50
When and how can I achieve you if I have difficulties when ordering?
The fastest way to reach us via WhatsApp. Alternatively, gladly by email or phone. We will reply within 24 hours.
How can I redeem my voucher code?
You can redeem your voucher by putting the products in the shopping cart, then go to the checkout and enter your voucher in the "discount code" field.
I was calculated a product that I have not received - what should I do?
In this case, we ask you to contact our customer service. Our complaint department will be happy to find a solution with you. Please contact us by email, WhatsApp or by phone.
I received a wrong product.
Here, too, we ask you to contact our customer service.
I decided too quickly and would like to cancel my order, is that possible?
If the goods are not yet in the shipping process, we are welcome to cancel the order. In the event of a cancellation, please send us information immediately so that we can react and the package may still be able to stop.
How high are shipping costs within Germany?
The shipping costs amount to € 5.99. From a purchase value of € 49, you do not pay shipping costs for dry products within Germany.
With which shipping service provider do you deliver your goods?
We deliver exclusively with DHL and DHL Express
For which products do I have to pay shipping costs over € 49?
Frozen products and nutritional supplements.
When will my order be sent?
After receipt of payment within 2-3 working days.
How are frozen products sent?
Frozen products are sent in a protected cooling box with dry ice.
Express delivery for frozen products costs € 29.99 and will be delivered the next working day.
Delivery time and shipping frozen products?
All frozen orders are from Monday until Wednesday sent via DHL Express.
What places do you supply?
We deliver across Europe
I have an African restaurant and would like to get goods from you. Is this possible?
Of course, we look forward to every cooperation. It is best to contact us via WhatsApp or email and we can then discuss everything else.
Can you buy from you in large quantities?
Yes, that is possible with us. It is best to contact us via WhatsApp or email and we can then discuss everything else.
Please contact us using our contact form on the homepage. :) You are also welcome to contact us directly by Whats app, email or by phone. Our team will be happy to help you.
Unser Online Shop steht für afrikanische Vielfalt. Versandkostenfreie Lieferung ab 49€. Wir liefern täglich frische Produkte aus vielen Teilen Afrikas.