These terms and conditions apply to all purchases at Afroshop Mama T (https://mama-t.de/de/impressum/) which are made by private customers.
Private customers in this sense are persons residing and delivery address in the Federal Republic of Germany, as far as the goods they ordered neither their commercial nor their self-employed professional activity can be attributed.
Prices and shipping costs
The excellent prices are final prices including sales tax. The amount applies, which is shown at the time of the binding order. In addition, shipping costs that depend on the shipping method and the size and weight of the goods you have ordered (s). The details can be under (https://mama-t.de/de/lieferundversandbedingungen)
inform. The regular costs of the return, which in case of return of the goods by you in the exercise of your right of withdrawal (https://mama-t.de/de/widerrufsbelehrung/) Arose, we carry. When exercising your right of withdrawal, we will also reimburse you the shipping costs.
Payment is made on delivery by:
If you come in default of payment, Afroshop Mama T is entitled to demand default interest in the amount of 5 percentage points above the basic interest rate P.A, known from the Deutsche Bundesbank for the time of the order. If AFROSHOP MAMA T is a higher default damage to demonstrably, Mama T is entitled to assert it.
Right of retention
To exercise a right of retention, the customer is authorized only insofar as his counterclaim is based on the same contractual relationship.
The delivery takes place to the delivery address specified by the customer, within - Germany
If higher violence (natural disasters, war, civil war, terrorist attack) makes the delivery or other performance permanently impossible, a benefit from Afroshop Mama T is excluded. Impointed amounts will be reimbursed by Afroshop Mama T immediately.
Afroshop Mama T can also refuse performance, as far as it requires an effort that, in compliance with the contents of the purchase contract and the commandments of good faith and faith in a rough mismatch of the customer's interest in the fulfillment of the purchase contract. Impointed amounts will be reimbursed by Afroshop Mama T immediately.
Bulky goods (packages with a larger volume than 1 sqm) are usually supplied by forwarding. Afroshop Mama T expressly points out that this goods are not borne into the house.
Cheap shipping method when returning
If possible, please use the original packaging when returning the goods and the accessories, even if it should be damaged by an opening for the functional test.
Please use the returned, fully stamped and addressed return labels attached to the delivery of goods. It is the simplest and cost-effective shipping possibility. You have no obligation to use this return process. However, if you choose an unnecessarily expensive shipping method, you may be required to pay for us to us over a favorable shipping method.
Retention of title
Until the complete settlement of all claims for the customer against the customer from the purchase contract, the delivered goods remain owned by Afroshop Mama T. As long as this retention of title exists, the customer may not reser the goods or have the goods; In particular, the customer may contractually grant any use on the goods by third parties.
An already deficient product (warranty case) will replace Afroshop Mama T at the choice of the customer at the expense of Mama T by a defect-free product or properly repaired (supplementary performance). The customer is pointed out that no warranty case is present if the product had the agreed nature at risk transaction. A warranty case is not in particular in the following cases:
a) In case of damage caused by the customer by misuse or improper use,
b) In case of damage caused by the fact that the products have been exposed to harmful external influences in the customer (especially extreme temperatures, moisture, exceptional physical or electrical stress, voltage fluctuations, lightning, static electricity, fire).
Afroshop Mama T does not guarantee a guarantee for a mistake that has arisen by improper repair by a service partner authorized by the manufacturer.
Requires the type of supplementary performance desired by the customer (replacement or repair), which is in consideration of the product price, taking into account the contract content and the commandments of good faith in a rough mismatch of the customer's performance interest - in particular the value of the object of purchase in the Failure-free condition, the importance of the defect and the question should be considered whether the other type of supplementary performance can be used without significant disadvantages for the customer - the customer's claim to the other type of supplementary performance is limited. The right of Mama T, also to refuse this other type of supplementary performance under the aforementioned prerequisite remains unaffected.
Both in the case of repair as well as the case of replacement delivery, the customer is obliged to submit the product at the expense of Afroshop Mama T, indicating the order number to the return address specified by it. Before submitting, the customer has to remove any objects inserted from him from the product. Afroshop Mama T is not obliged to examine the product on the installation of such objects. For the loss of such objects, Afroshop Mama T is not liable, unless it was readily recognizable upon withdrawal of the product for Afroshop Mama T that such an object has been inserted into the product (in this case Afroshop Mama T informs the customer and Keeps the subject for the customer for pickup; the customer bears the resulting costs). The customer also has to create a product for repair or exchanging a product for repair or replacement, if necessary, separate backup copies of the system software, the applications and all data on a separate disk and disable all passwords. Liability for data loss is not taken. Likewise, it is up to the customer after returning the repaired product or replacement product to install the software and data and reactivate the passwords.
If the customer sends the goods to get a replacement product, the return of the poor product is based on the following provislation: if the customer could use the goods between delivery and return in defect-free condition, this has to reimburse the value of the uses drawn by him . For a downfall occurred by the defect, or the further deterioration of the goods as well as for the impossibility of the publication of the goods not inconsidered by the defect in the period between the delivery of the goods and return of the goods, the customer must be paid. The customer has no compensation for the deterioration of the goods incurred by the intended use of the goods. The obligation to the compensation is eliminated for the return of a defective product in the warranty case,
a) if the lack of deficiency entitled to resign is only shown during processing or transformation,
b) If Afroshop Mama T has to represent the deterioration or the downfall or the damage had also occurred at Afroshop Mama T,
c) If the deterioration or loss of the customer has occurred, even though it respects the care that he maintains in his own affairs.
The obligation to compensate for the customer in the case of a breach of return obligation to be represented by the customer is governed by the statutory provisions.
The customer can withdraw from the contract according to his election or reduce the purchase price if the repair or replacement delivery within a reasonable period has not led to a contractual condition of the product.
In addition, claims against the manufacturer may already exist as part of a guarantee granted by this, which are based on the corresponding warranty conditions.
The statutory warranty of Afroshop Mama T ends two years from delivery of the goods. The deadline starts once goods are received.
With slight negligence, AFROSHOP MAMA T is liable only in the violation of the infringement of contractual obligations and limited to the foreseeable damage. This restriction does not apply to the violation of life, body and health. For other slightly negligent damage caused by a defect of the object of purchase, Afroshop Mama T is not liable.
Regardless of a fault of Afroshop Mama T, a liability of Afroshop Mama T remains unaffected in fragile concealment of the defect or from the acquisition of a guarantee. The manufacturer's warranty is a manufacturer's warranty and does not take a takeover of a guarantee by Afroshop Mama T.
Afroshop Mama T is also responsible for the impossibility of delivery occurring during its default by accident, unless the damage would have occurred even when delivered on timely delivery.
Excluded is the personal liability of the legal representatives, vicarious agents and operations of Afroshop Mama T for damage caused by lightweight negligence.
The contract concluded between them and Afroshop Mama T is exclusively subject to the law of the Federal Republic of Germany under express exclusion of the UN sales law. Unaffected by the mandatory provisions of the state in which they have their habitual residence.
If you have no residence in the Federal Republic of Germany, contrary to your information in the order or, after conclusion of the conclusion of the contract, laying abroad or their residence is unknown at the time of filing of action is the place of jurisdiction for all disputes and in connection with the contractual relationship [Afroshop Mama T , Berlin Platz 13a, 22045 Hamburg)
General information requirements for the alternative dispute resolution according to Art. 14 para. 1 ODR-VO and § 36 VSBG (Consumer Train Results Act):
The European Commission provides a platform for online dispute (OS), which you find at this address:http://ec.europa.eu/consumers/odr/. We are not obliged to participate in a dispute resolution procedure in front of a consumer coating body and also not ready.
If individual provisions of this Treaty are or non-void or void, the effectiveness of the Treaty does not affect the effectiveness of the Treaty, in which a contractual partner will not be disadvantaged inappropriate.
Changes or additions to this contract must be written.